Many of our customers who call in to ask us to repair Hoover washing machines make it easier for us to prepare to diagnose the problem by being able to tell us what error code the machine is displaying.
While an error code on a Hoover washing machine does not indicate exactly what is wrong, it does give an idea of what system or function in the machine is defective or malfunctioning.
All our washing machine repair engineers at Bath Domestic Appliances are trained to recognise the meaning of Hoover washing machine error codes, which are read on the digital display panel in newer models (or flashes of the indicator lights in older models).
It’s useful to know what the digitally displayed Hoover washing machine error codes indicate:
This is probably a problem with the door lock – either the lock itself, the wiring or the lock’s connection to the PCB (Printed Circuit Board) which controls all the electrical functions of your washing machine.
You’ll see this error code if/when the washing machine fails to fill. It indicates there could be a blocked fill hose, or an issue with either the water supply or the valves.
This error code shows your Hoover washing machine has a drainage problem – most likely a fault with the pump or something blocking the circuit.
When this error is displayed, you’ll probably have sprung a leak. Even if water is not visible there may be water in the base of the machine, and it is most likely the anti-flood mechanism is malfunctioning.
This error code relates to the NTC in your hoover washing machine. This device is a temperature sensor that connects to the heating element, ensuring that the washer is at the correct temperature while progressing through the cycle. A faulty NTC could need a replacement, or be a simple problem like a loose connection.
If you see this code displayed immediately after the Hoover washer stops spinning then it indicates that the machine is out of balance. It could also, however, signal a problem with the control board.
This is a potentially serious indicator of a motor fault, resulting in the machine failing to operate, which necessitates checking the wiring and the motor itself.
Coupled with fluctuating spinning speeds, this code shows that there is an issue with the motor speed sensor. The machine may spin superfast for a few seconds then slow down and stop, or it may not spin at all.
This is indicative of a short circuit in the motor triac (which controls the spin speed) on the electronic module in your Hoover washer. It will no doubt require replacement.
On older Hoover washing machine models this fault code shows a problem with the timer, or it could mean an issue with the drum sensor.
Hoover washing machine error codes from E11 through to E14 only relate to issues with Hoover washer/dryers, pertaining to various heating sensor and thermostat problems.
An indication that the circuit board needs re-programming, or the memory chip has become corrupted.
This will probably go along with the power tripping out in your house, because your washing machine has a faulty water heater – probably a broken heating element – which will blow the fuse.
This code shows there is a problem with the motor tachometer – the part that controls the speed of the washing machine motor. The motor tachometer will no doubt have to be replaced, unless it is a fault with the wiring and connections.
When you see this code be prepared for the worst! It indicates a problem with the washing machine control board – a part that is the heart of your Hoover Washing Machine. The control board can only be replaced by a trained professional, so it’s time to call in the experts.