wp-bathdomesticappliances, Author at Bath Domestic Appliances Ltd

Candy Washing Machine Error Codes

September 26, 2024June 30, 2021 by wp-bathdomesticappliances

If you notice any error codes flashing on your Candy washing machine, it’s time to call in the professionals at Bath Domestic Appliances to fix your machine before the problem escalates.

Error codes are there to warn you when something is malfunctioning on your washing machine. They don’t necessarily pinpoint exactly where the problem is, but they certainly do help with diagnosing and fixing a fault or any broken or worn parts that need replacing.

Candy washing machines are extremely popular, made in Italy by the same company that makes Hoover washing machines.

Here is a list of Candy washing machine and washer/dryer error codes. Take note if your machine shows one of these codes and pass it on to our technicians so we’ll have an idea of what is wrong with your washing machine when we come to repair it in or around the city of Bath, across north Somerset or west Wiltshire.

E1

Indicates a door lock issue. It could be the lock itself malfunctioning, or a problem with the wiring and connection to the PCB.

E2

You’ll see this code when the machine stops taking in water. The cause could be a blocked or obstructed fill hose, an insufficient water supply or faulty valves.

E3

This means the machine is not draining, and probably means the pump is blocked or broken.

E4

The drum has overfilled. This is probably due to a defective fill valve.

E5

This error code indicates a problem with the water temperature sensor, which means the water in the drum fails to heat up.

E6

If you see this code when the machine stops spinning it indicates that the machine is unbalanced, or that there is a fault with the control board.

E7

When this code is displayed the machine will be failing to spin either because of a faulty door lock or a jammed motor.

E8

This code indicates the motor speed sensor is malfunctioning. The motor could be spinning too fast, or not at all.

E9

This code indicates a problem with the motor triac on the circuit board, which controls the speed of the washing machine’s motor.

E10

When you see this code it means your machine has a drum sensor issue. On an old machine it could mean a problem with the selector.

E11

There are two possibilities if you see this code: it could mean the dryer heater has an open circuit, or there could be an issue with the sensor or module.

E12

This signifies that there is a possible PCB (Printed Circuit Board) communication error, or an open circuit on the dryer heater.

E13/E14/E18

Any of these codes suggest there is an issue with the PCB (Printed Circuit Board).

E15

An indication that the PCB programming has failed, or the memory chip has become corrupted.

E16

When you see this code prepare yourself for a heater problem that will probably need the replacement of the heater, because your fuse box will continually trip out.

E17

There’s a problem with the motor tachometer signal, which could stop the motor from turning.

If you have any problems with your Candy washing machine or any other household appliance, and you live in our area of operation – including Trowbridge, Bradford on Avon, Frome, and Westbury – get in touch with Bath Domestic Appliances on 01225 461711 (Bath) or 01373 827929 (Westbury) and we’ll be happy to help. We’ll diagnose the problem, advise on a solution and give you a quotation for repairs.

Bosch Washing Machine Error Codes

September 26, 2024April 12, 2021 by wp-bathdomesticappliances

Bosch washing machines have a great reputation across Bath and the South West for delivering reliable and long-lasting service. Each machine comes with a host of features and benefits that have elevated the laundry process.

However, from time-to-time malfunctions can happen that can cause your Bosch washing machine to not perform to its fullest potential. These malfunctions will show themselves in error codes that will appear on the display screen of your washing machine. No matter which model of Bosch washing machine you have, at Bath Domestic Appliances, we have put together a quick guide on the most common error codes and what they mean.

E16 / F16

This error code means that the washing machine door is open. To solve this problem, open and close the door firmly, even if it appears that the door is closed originally.

E17 / F17

This error code signifies that the water supply time has exceeded. To resolve this issue, turn the tap valve of the washing machine.

E18 / F18

This particular error code means that the pump time has exceeded. To rectify this issue, reset the machine by turning it off and on again. You may find you need to turn the machine off by the power switch.

E19 / F19

This error code means that the heating time has exceeded. There is no solution that you can do personally and would need to contact a professional engineer.

E20 / F20

To receive this error code means there is unexpected heating. To fix this issue, you will need to reset the washing machine by switching it off and on. You may need to do this from the power source.

E23 / F23

This error code means the aquastop is activated. This means that there is likely to be water in the base of the washer. This issue can only be resolved with a professional engineer.

E25 / F25

To see error code E25/F25 means that the turbidity sensor is faulty. The turbidity sensor is what checks the quality of water in the machine. This can only be resolved by contacting a professional engineer.

E26 / F26

This error code signifies the analogue pressure sensor is faulty. This is an issue related to the water levels in the machine. Unfortunately, this problem cannot be resolved with a quick fix and will require a professional engineer.

F27

This particular error code means the pressure sensor is faulty. This is an issue related to the water levels in the machine. Unfortunately, this problem cannot be resolved with a quick fix and will require a professional engineer.

E28 / F28

This error code relates to the flow sensor and signifying it is faulty. This is an issue related to the water levels in the machine. Unfortunately, this problem cannot be resolved with a quick fix and will require a professional engineer.

At Bath Domestic Appliances, we have great experience in diagnosing and repairing Bosch washing machine error codes, regardless of model. Get in touch with us at Bath Domestic Appliances Repairs on 01225 461711 (Bath) or 01373 827929 (Westbury). Alternatively, email service.bde@btconnect.com or use the contact form to the right.

Why won’t my washing machine door open

May 25, 2023February 24, 2021 by wp-bathdomesticappliances

There’s nothing more frustrating and inconvenient, surely, than finding your washing machine door has jammed closed after finishing a load of laundry! Not only are you in a hurry to extract your clean, wet clothes to get them dry, but it is also a sign that something has gone wrong with the machine.

The first thing to do is take a deep breath, try to stay calm and turn the washing machine off at the plug point for safety’s sake. The initial instinct will be to force the door open – whether with brute force or using a prising tool of some kind (we once had a repair job where the client had used a crowbar to “jimmy” the washing machine door open).

This, of course, may well work – but only at the cost of completely destroying the washing machine door lock and mechanism, and probably also damaging the structure of the door itself, and the door seal. It could also result in a big clean-up job if – as is quite likely with a faulty washing machine – the drum is still full of water that will come gushing out when you force the door open.

For fast, friendly, affordable and reliable repairs to your Beko washing machine just give us a call on 01225 461 711 (for Bath Beko repairs), or 01373 827 929 (for Westbury Beko repairs).

What to do if your Washing Machine Door is Stuck

As already mentioned, there well may be water in the drum of the washing machine, even if it has stopped running. You should be able to see this through the viewing window.

Most models of washing machines will not allow the door catch to be released while water is detected in the drum, so the thing to do is to see if you can drain the drum, and check the drain filters to make sure there is no obstruction preventing the water from draining out of the machine.

If there is a blockage in the drain filter (usually located at the bottom of the machine in the front panel) clearing it is easy if messy – just twist it out, clean it off and deal with the deluge of water that will be released. Another way you could drain the machine is to lay the drain hose on the floor so that gravity will cause the water to run out.

If you succeed in draining the water out you should be able to open the door. To check that you’ve solved the problem, put the machine on a short cycle to see if it is going to run as normal and release the door on schedule.

Dealing with a Washing Machine Door Jam

If there’s no water in the machine but the door is stuck, then it is likely your washer has developed a fault with the door mechanism, and you’ll need a repair technician to sort it out. The cause of the door jam can be different depending on the make and model of the washing machine.

If you want to retrieve your laundry from the machine in a hurry, before a repair crew can get to you, you could try turning off the power at the plug and leave the machine to stand for a few minutes. The door lock may then open for you.

This will work if there is a fault with the pressure switch, which fails to reset and release the lock.

Washing machines are fitted with a safety device called the interlock, which engages when the wash cycle begins preventing the door from being opened mid-cycle. It should disengage minutes after the wash cycle finishes. If the interlock is faulty the door will remain locked. It may have become damaged, or the machine could have overheated, causing the interlock circuits to fail.

A jammed washing machine door need not spell the end of life for your hard-working washing machine! Indeed, it is likely to be caused by a relatively small fault that can be fixed inexpensively by a professional repairer in no time.

Our best advice is therefore to call on Bath Domestic Appliances for assistance when your washing machine door won’t open. We’ll be happy to help and get your laundry up to date quickly and efficiently.

Beko Washing Machine Repairs

September 26, 2024September 21, 2020 by wp-bathdomesticappliances

There are literally millions of Beko washing machines working away in homes across the UK. This Turkish brand is popular because Beko washers are affordable, basic family appliances that come in a variety of drum capacities to suit different needs, handling from 7kg up to 12kg of dirty laundry.

Beko washing machines are generally reliable, but like any hard-working appliance parts eventually wear out and faults might occur. There’s nothing more frustrating than being left high and dry with a broken Beko washing machine in a busy household as the laundry basket fills up.

Bath Domestic Appliances are the local Bath repairer of Beko washing machines. Our highly trained, qualified washing machine repair technicians operate in the city itself and across the surrounding areas of East Somerset and West Wiltshire.

We fix Beko washing machines in major towns like Westbury, Warminster, Frome, Trowbridge, Chippenham, Melksham, and Bradford on Avon, as well as all the villages and rural areas in between.

For fast, friendly, affordable and reliable repairs to your Beko washing machine just give us a call on 01225 461 711 (for Bath Beko repairs), or 01373 827 929 (for Westbury Beko repairs).

Common Problems with Beko Washing Machines

Bath Domestic Appliances have been trusted for more than 25 years to keep Beko washing machines happy and healthy, and can confidently attest to the fact that repairing a Beko washer is far cheaper than buying a new one.

If your Beko washing machine is too old and tired to repair economically, we’ll tell you so and will be able to arrange the purchase, delivery and installation of a new Beko washing machine – or any make of machine you desire – at an extremely reasonable price.

Our technicians can repair any model of Beko washer, and over the years we have experienced – and fixed – just about any and all the problems that Beko owners encounter with their washing machines.

The most common faults with the Beko washing machine are:

The door fails to release and won’t open;
The water won’t drain out;
The machine is not spinning;
The drum is not turning;
The machine is leaking;
The machine is stuck on a cycle and won’t advance to the next;
Clothes are not properly rinsed.

Most of these faults are relatively easy to fix or simply require a replacement part.

Beko Washing Machine Error Codes

If your Beko washing machine has a digital display you will probably notice that an error code becomes visible when the machine is faulty. While these codes do not indicate precisely what is wrong with your washing machine, they do help to indicate where the problem might lie.

It helps if you can tell us when you call for assistance with your Beko washing machine which error code is being displayed, so we can be fully prepared to diagnose and fix the fault. For instance, if there is an E1 error there could be an issue with the wiring or thermistor.

Older Beko washing machines may not display error codes, but we can still use tests and devices to detect problems and remedy them, and have your washing spinning again in no time.

For a Beko breakdown in anywhere around Bath or Westbury don’t hesitate to contact us as soon as possible so we can dispatch our repair technicians to make immediate repairs.

Bosch Washing Machine Repairs

September 26, 2024September 21, 2020 by wp-bathdomesticappliances

Bosch Washing Machines have a reputation for being a cut above the average, and they do tend to be at the pricey end of the washing machine market, the latest top-of-the-range models retailing at around £1,000 or more.

Consumers who want quality and useful features combined with brilliant cleaning results set great store in their Bosch washing machines – and when they go wrong they prefer to call an expert to take care of their precious Bosch washer.

It’s always cheaper to repair a faulty Bosch washing machine than to have to pay out to buy a new one, but make sure the repair is done by a professional repair company that has the knowledge and spare parts to service the brand.

If you live in or near Bath in northeast Somerset, or anywhere in west Wiltshire, Bath Domestic Appliances’ team of experienced Bosch washing machine repair technicians are ready and waiting to fix any Bosch model of any capacity that develops problems.
No matter what the fault with your Bosch washing machine may be, our trained Bosch washing machine repairers will be able to diagnose and correct it so that it is as good as new.

In the unlikely event that the washing machine can’t be cost-effectively repaired Bath Domestic Appliances can help you out by supplying a reconditioned or new Bosch washing machine at a reasonable price. Delivery and installation are included in the price.

If you need repairs to any Bosch branded appliance get in touch with Bath Domestic Appliances Repairs at 01225 461 711 (Bath depot) or 01373 827 929 (Westbury depot), email us, or use the contact form on our website, and we’ll have your Bosch appliance up and running again in no time.

Bosch Washing Machine Technology

Bosch washing machines are manufactured by the BSH group, a major European white goods manufacturer which owns the Bosch brand as well as Neff, Siemens and Gaggenau. Being a product built on precision German engineering Bosch is known as a high-quality washing machine brand which consistently rates well with consumer groups, and is known for including time and energy-saving innovative features.

Our repair technicians are well-versed in the technology involved in all Bosch washing machines, from the standard Serie 4 with its unlock and reload feature to the Series 8 premium range smart Bosch washing machines with the Home Connect function. We’re also adept at fixing older Bosch washing machine models to ensure you get the maximum life possible from your trusty washer.

Bosch washing machines are generally very reliable, but we are often called out to investigate and rectify problems like machines that are leaking, won’t drain, won’t spin, have the door stuck closed, or are vibrating and shaking violently. These are usually simple fixes requiring perhaps the replacement of a part or a shorted wire, which our qualified engineers can see to quickly so you can get back to doing the laundry.

If you have a Bosch washing machine in your home in Bath, Westbury, Warminster, Bradford on Avon, Frome, Chippenham or anywhere else in the area it’s a good idea to keep the number for Bath Domestic Appliances handy so you can call us straight away to book a Bosch washing machine repair. Get in touch on 01225 461711 (for the Bath area), or 01373 827929 (for the Westbury area), or contact us via the form on the BDA website.

We offer Bosch washing machine repairs in Bath BA1 & BA2 postcodes, Trowbridge BA13, Bradford on Avon Ba15n Warminster BA12, Westbury BA13, Frome BA11 and the surrounding areas.

Why Does My Washing Machine Smell So Bad?

May 25, 2023April 24, 2020 by wp-bathdomesticappliances

WHY DOES MY WASHING MACHINE SMELL BAD?

Every household depends on its washing machine to not only render our clothes and linens clean, but we also expect everything to smell clean and fragrant when we open the washing machine door.

Unfortunately, very often instead of a pleasant fresh aroma, the machine gives off a horrid stench like rotten eggs, sewage or the stink of mould and mildew.

Smelly washing machines are an issue that our washing machine repair engineers at Bath Domestic Appliances are often called in to investigate by baffled and distressed owners of hard-working washing machines so we thought we’d explain where the smell comes from, how to stop the machine from smelling and how to prevent your washing machine from becoming odiferous.

What Causes a Washing Machine to Smell Bad?

Generally, it is a build-up of bacteria and mould in one or more of the parts that make your washing machine emanate an unpleasant odour. It’s a problem most likely associated with machines that are used often on a low-temperature cycle, which is the usual case nowadays when most of us wash our clothes at 40°C or below to save on energy bills and be environmentally friendly. Low temperatures, coupled with a humid environment inside the machine, allowing bacteria and mould to thrive and multiply in your wet washing and inside the washing machine.

The bacteria buildup commonly occurs in washing machine parts like the filter, heating elements, door seal, detergent dispenser, hose, drum or drain.

How do you Get Rid of a Bad Smell in Your Washing Machine?

Ironically the answer to this question is that you should clean your washing machine.

Many modern washing machines have a special hot wash programme for cleaning out a machine – consult the manufacturer’s manual to check what is recommended for your make and model, whether it is a front loader or a top loading washing machine. If there isn’t a designated service wash then just run the machine through the hottest available cycle without any washing in the drum, using soda crystals instead of detergent, or a commercially available washing machine cleaner preparation.

You need to also make sure the filter is as clean as a whistle, and thoroughly wash out the detergent drawer and the inside of the door seal (including the rubber folds).

If your machine is still smelly after this try using a drain cleaner on the drain pipe. If all else fails then call in a washing machine repair professional for help before you decide to throw in the towel and get a new washing machine.

How to Prevent Your Washing Machine from Smelling Bad

Your washing machine is one of the most frequently used appliances in the home, and it’s easy to expect it to just go on working with little or no maintenance.

All it needs to prevent the machine from developing an unpleasant smell – which can permeate through the whole home if it becomes bad enough – is to make sure you clean it regularly using the procedure described above. Most manufacturers recommend you do a thorough clean of the filter and detergent dispenser and run a hot service wash at least once a month.

It’s also wise to leave the door open when the machine is not in use so it has a chance to dry out, giving mould and bacteria no opportunity to fester and grow in the drum and door seal.

Never leave a load of damp or wet washing shut in the machine for hours after the cycle is complete – try to remove the washing within around 15 minutes of the machine stopping.

If you need advice about caring for your washing machine, washing machine repairs or need to buy a new washing machine at a good price in or around Bath and North East Somerset, contact Bath Domestic Appliances – we look forward to being of assistance.

Beko Washing Machine Error Codes

September 26, 2024February 11, 2020 by wp-bathdomesticappliances

Many homes in the UK own a perfectly well-working Beko washing machine. However, from time to time your Beko washing machine may incur faults. When customers contact us to ask about a faulty Beko washing machine, the more information they can provide us with, the better. The first step in diagnosing the washing machine fault is the error code.

An error code on the display screen will indicate specific issues in some regions of the washing machine. Although these error codes aren’t definite, they do go a far way to fully diagnosing the problem and finding a solution.

At Bath Domestic Appliances, our trained engineers can recognise the different error codes and their meanings. You’ll find the error code on the digital display panel. Read on to find out which each error code E1-E18 could signal.

E1

This error code indicates an issue with the washing machine’s NTC thermistor wiring. This is the circuit that regulates the machine’s temperature.

E2

This particular error code signifies an issue with the machine’s heater. Like the E1 error code, this could be due to wiring.

E3

Like the previous two, this error code indicates a fault with the heating in the Beko washing machine. However, an E3 error code means there is a constant stream of heat.

E4

An E4 error code can signify a couple of different circumstances. However, they generally all point to the washing machine not filling up with water. It could be a small issue such as a door jam or a more complex issue that needs to be seen by a professional.

E5

An E5 error code would mean that somewhere in the machine, there is a blockage causing the machine not to drain. Before you call the professionals, make sure you’ve removed all visible blockages first, if you can.

E6

You may notice your machine shake and jump around during a cycle before you spot the E6 error code. This particular error code means that there is something wrong with your machine’s motor.

E7

The E7 error code shows that there is a fault with the level sensor in the machine. This can be seen in the machine if it empties when you try to start it or maybe it might not run at all.

E8

This error code relates to issues of the Beko washing machine not filling up with water. However, this could be for numerous reasons and requires further professional investigation.

E9

An E9 error code occurs when there is a fault with the door locking mechanism.

E10

Like an E9, an E10 error code relates to an issue with the machine door being jammed. Make sure to look for any obvious blockages.

E11

An E11 error code signifies a fault with the machine’s motor and must be checked by a qualified professional.

E17

An E17 error code indicates that too much foam is detected in the machine. Usually, this will be evident and can be fixed with a rinse cycle to thoroughly wash through.

E18

This particular error code signifies an unbalanced washing load as well as the machine not spinning. The first thing that should be tried is to unload and reloading the cycle and restarting.

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What to do if your Washing Machine Door is Stuck

Dealing with a Washing Machine Door Jam

Common Problems with Beko Washing Machines

Beko Washing Machine Error Codes

Bosch Washing Machine Technology

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